Marketing Automation Needs The Human Touch, Too

Automation is one of the best things ever to happen to email. Automation, ironically, puts us as close as we can get to the Holy Grail of marketing communications – the 1:1 message – without having to manually send a message to each of our subscribers. Instead of sending one message designed to appeal as broadly… keep reading →

How Machine Learning Takes Email Marketing to New Heights

The possibilities and potential for machine learning never fail to amaze me, whether they could make my personal life easier (now my kitchen appliances can talk to each other, but do I want to know what they’re saying about me?) or open up new vistas for email marketers. In case you’re wondering whether machine learning… keep reading →

Using Machine Learning in Email for ‘Always On’ Optimization

“Machine learning” has moved out of science fiction and into real-life applications, like powering Tesla cars that run on autopilot and robots that can beat humans at the Japanese game of Go. For marketers, it gets them closer to their email nirvana: true 1:1 personalisation on a mass scale. Machine learning, at its simplest, is… keep reading →

Dear Brand…yours sincerely, Consumer

I recently received an email from a company whose content I really enjoy. More than that – as I am in contact with many brands who would benefit from using their service, I have referred clients to them over the past year. However, to my dismay (as a subscriber) I received the following email from… keep reading →

Email campaigns will predict the content you want

Campaign Monitor did a roundup of 10 predictions for 2016 by 10 leading experts. Kath was asked to contribute… Email campaigns will predict the content you want One of the things that marketers are constantly struggling with is optimizing their campaigns, with the objective of being able to deliver emails that are valuable to the… keep reading →