9 steps to make an email reactivation program that really works

Learn how to revive dormant email subscribers and boost your ROI with these expert tips and examples of winning email campaigns. It is a “truth universally acknowledged,” to quote Jane Austen, that it’s cheaper to retain old customers than acquire new ones. So why don’t marketers do a better job of winning back customers who… keep reading →

Holiday email opt-outs: Right intentions, wrong response?

Limited-term opt-out has become a standard feature in email marketing workflows. Here are some factors to consider before creating one. Father’s Day is on its way, being celebrated on June 18 in both the U.K. and the U.S. Even if I weren’t already attuned to the date because of all the fathers in my life,… keep reading →

woman looking at phone with hearts coming out - 4 emails that customers will love

4 emails that customers love — and help them love you

Sending helpful emails (aka emails that customers love) lets customers feel more attached to your brand, making it more likely for them to purchase your product or service. Is your brand easy to love? It is if your products and services are better than anyone else’s for the price. But that’s not the only way… keep reading →

lonely road - loss aversion in email marketing

Why and how to use loss aversion in email marketing (plus 4 examples)

Avoiding loss and pain can be a potent motivating force. Here are tips for using this psychological approach in your email campaigns. As customer acquisition keeps getting more expensive, it makes sense to market more effectively to the customers you already have. Using psychological approaches in your email campaigns can motivate customers to act instead… keep reading →