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How Serendipity Enhances the Art of Personalisation

In a previous post (When “One to Everyone” Email Messages Make Sense), I urged you to send “catch-all” campaigns to scoop up customers and subscribers who do not fit your segmentation criteria or triggered touchpoints. I am by no means saying that you should scrap your highly personalised campaigns for the customers you know well.… keep reading →

It’s time to put the ‘marketing’ back into email marketing

Adopting a holistic approach to email marketing will help you break through barriers, serve your customers better and drive stronger results for your company. Holistic Email Marketing is a reliable source of up-to-date, practical guidance, inspiration and thought leadership to make your email marketing programmes dynamic. This book will enable you to: Develop strategies and… keep reading →

Are You Paying Too Much for Your ESP?

What’s holding your email marketing programme back from helping you achieve all of your marketing goals? I’m not asking if something is keeping your programme from advancing. Even successful marketers run into roadblocks. You might think the answer is to shop around for more advanced technology. But, you might end up paying too much for… keep reading →