Why email is a push channel… not a shove channel

As the original disruptive channel, email is second to none for customer preference and ROI. But only a smart customer-centric approach that aligns with your brand strategy will make you welcome in the inbox. As you head into the frenzy of the holiday email-marketing season, take a minute to step back and appreciate email’s great… keep reading →

Marketing Automation Needs The Human Touch, Too

Automation is one of the best things ever to happen to email. Automation, ironically, puts us as close as we can get to the Holy Grail of marketing communications – the 1:1 message – without having to manually send a message to each of our subscribers. Instead of sending one message designed to appeal as broadly… keep reading →

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Why email calls to action are different to webpage CTAs

Note: There are 3 main steps in the conversion process within email: 1: Convert to open; 2: Convert to click; 3: Convert to final objective (generally on landing page). In this post, we’re focusing on steps #2 and #3. When creating calls to action in email, never lose sight of the fact that email is… keep reading →