True or false: Christmas is the No. 1 shopping holiday in both the United States and the UK. Answer: False! Well, sort of. Did you get it wrong? It would be easy to understand why, especially this time of year as marketers work on their holiday plans and the pressure builds to meet or exceed… keep reading →
In the 20+ years since email proved itself as a worthy channel for messaging and marketing, we still don’t have a single set of guidelines that’s accessible for all, for the best way to conduct business with it. For many of us, “best practices” fill that knowledge gap. So, we latch onto these concepts when… keep reading →
Testing is as essential to your email success as an up-to-date and accurate email address database. It can give you enormous insights into your audience across channels and makes you far more efficient when building campaigns. The increased revenue you will earn from testing will help you create better marketing messages and more than offset… keep reading →
Bill asked me to lead a discussion based on my article/case study: 0% to 100% in Gmail? Yes, It Happened, and Here’s How! We tend to treat deliverability as a dirty secret and more often than not only ever hear bad stories – so let’s flip it and share our successes. So I thought this is… keep reading →
When you’re trying to sort out your deliverability issues, it’s so easy to think that fixing one thing will automatically solve all of your problems, especially with email services like Gmail. But I’ve learned over the 14 years that I’ve been resolving deliverability issues, that deliverability is a complex issue. Everything you do – good… keep reading →