An open mind is one of your most important data tools

An open mind is key when you investigate your data

The Holistic team and I discovered something unexpected recently while analysing activity in a client’s customer database. This surprising information shed new light on how we segment customers and how we message them based on what our data is telling us. Although our programme is still a work in progress, I’m sharing my thinking with… keep reading →

Does your email copy persuade or sell? black typewriter on white background

Does your email copy persuade or sell?

They aren’t the same, and if you get it wrong, you’ll leave money on the table. What’s the one thing you would do to make more money from your email program? Your first thought might be to add an automation platform, invest in new email designs, maybe even switch ESPs. But all of those cost… keep reading →

10 Key Takeaways from the Inbox Expo

10 Key Takeaways from Inbox Expo

Last week I attended emailexpert‘s  Inbox Expo summit in Valencia, Spain. It was an amazing event set in a beautiful location and brought together some of the greatest email minds from across the globe. The event was a chance for all email marketers to get together to share, discuss and debate not just our successes… keep reading →