The Art & Science of Email Personalisation & AI

Email marketing is evolving at an unprecedented pace, with personalisation and AI leading the charge. But how do these two powerful tools intersect to create truly impactful email campaigns? This is the question posed in Episode 3 of the “Email & More” series, where Skip Fidura, our trusted moderator, dives deep into “The Art &… keep reading →

Sky and top of modern building in blue | re-activation or re-engagement email program

A reactivation email program is not a re-engagement program

A re-engagement and reactivation email program are not the same, so don’t send everyone the same ‘We Miss You’ emails. I’m a little irritated right now. A brand sent me an email with this subject line: “Do you still want to hear from us?” I see emails like this one all the time, but this… keep reading →

What the heck is zero-party data and why should we care?

What the heck is zero-party data and why should we care?

A term originally coined by Forrester, “zero-party data” refers to the information collected directly from an individual. Whether that be from a form, quiz, competition entry, survey and more, this counts as zero-party data. Now you might be thinking, wait, hang on, isn’t that just 1st party data you’re talking about? Seemingly yes but as… keep reading →

Unlocking the Power of A/B Testing in Email Marketing

A/B testing is an indispensable tool in email marketing that helps uncover what truly resonates with your audience. Yet, for many email marketers, navigating the maze of best practices, data interpretation, and hypotheses can seem daunting. That’s exactly what the panelists explored in the latest episode of Email & More, moderated by Adeola Sole, as… keep reading →

Piece of the pie - pie chart

Better reporting can improve email performance

When it comes to improving your email programs, it’s all about the numbers Whether you think of email as an art, a science or both (as I do), there’s no escaping the reality that email is a numbers game through and through. Knowing which numbers (or metrics) to track will help you assess and continually… keep reading →