Leveraging Customer Inertia

Humans are lazy by nature. I don’t believe that’s a surprise to many of you, but how many marketers actually use this knowledge to their advantage? Think about it. How many of us know that we have multiple options for buying certain products, yet we gravitate to the brand that provides the easiest checkout or… keep reading →

The Grass Isn’t Always Greener In The Primary Tab

So you’ve been “relegated” to the Promotional tabs in Gmail. Accept it and deal with it. Or, embrace it! It is actually good news. Let me explain. The email inbox is a busy place — and I’m not just referring to the number of emails that are sent to an inbox every day. I’m actually… keep reading →

Building The Business Case For Growing Your List

Many email marketers tell me that growing their list isn’t within their remit. Since they’re rewarded for sales and revenue and not for list-growing, they don’t pay any attention to this goal. But it always benefits you to grow your list — and here’s why. Go for the easy win – it pays off We… keep reading →